Almost all businesses rely on some level of IT support to keep their businesses functioning properly. The best IT management solution for your business depends on the size of your business and your technology needs. Consider these three IT management options.
1. Internal IT Department
An internal IT department is the option most people are the most familiar with. With this option, you employ your own IT staff and they are completely in charge of managing equipment, tech support, infrastructure and IT projects. The main advantages of this option are fast response times and complete control. However, many businesses do not have sufficient IT needs to support a full-time internal IT department. If you run a small business, it may make sense to keep one or two IT people on full time and supplement them with IT staff augmentation services New York NY as needed.
2. Co-Managed IT Services
Co-managed IT services are a popular option for midsized companies who have sufficient IT needs to have their own support staff, but can not justify keeping a full staff to cover every IT need year-round. With a co-managed structure, you keep internal staff for your day-to-day IT needs and use an external IT partner to cover everything else. This option provides you with the benefit of having on-site staff to quickly handle everyday needs while having external staff available to respond to critical issues or assist with projects.
3. Fully Managed IT Services
A fully managed IT option eliminates the internal support staff and fully utilizes an external partner for both basic support and critical issues. The benefits of this system include a high level of expertise and the avoidance of maintaining an internal staff.
Keeping your technology functioning is important to your business. If maintaining a full-time IT department doesn’t seem like a good fit for your business, a co-managed or fully managed IT services option may be a good fit for you.